Commonly Asked Questions about Funeral Plans

Here are some of the most frequently asked questions about Golden Charter Funeral Plans.

However, if you have any further questions, please do not hesitate to give us a call. We can then explain all the terms and conditions.


What if I move to a different area?

You may select a different Funeral Director and take your plan with you.  Golden Charter should be advised of any permanent change of address.

What if death occurs while I’m on holiday?

As an additional benefit, Golden Charter will pay for the transportation charges if death occurs away from your permanent address but still within the mainland UK.  If you intend to travel overseas, perhaps remaining there for some time, we recommend that your travel or medical insurance policy includes full cover for repatriation costs to our premises.

What if I’m not in good health?

We promise to accept your application, regardless of your state of health.

What if I want to take out a plan for someone else?

Complete the plan holder’s representative box on the application form and we will arrange for all correspondence to be sent to you.  Complete confidentiality is assured.

What if I live to be 100?

 No matter how old you are, no matter how much funeral costs may rise, you and your loved ones will never be asked for a penny more for the services and costs guaranteed within your Funeral Plan.

Our Funeral Homes are open Monday to Friday 9.00am to 5.00pm
Herongate Wood is open every day 9.00am to 4.30pm apart from Sundays and Bank Holidays